Nairobi, Kenya

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BidSpace Markets

The Market Decides. You Benefit.

Information

+254 700 000 000 hello@bidspacemarkets.com Nairobi, Kenya

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Frequently Asked Questions

FAQ

Everything You Need to Know

Whether you're exploring BidSpace for the first time or ready to list or bid — here are the answers to the questions we hear most.

General FAQ
General

General Questions

BidSpace is a managed bidding marketplace for advertising spaces. We connect adspace owners — billboards, malls, supermarkets, transit venues — with verified buyers through transparent, time-bound auctions.
We don't represent buyers or owners. We provide a neutral platform where the market sets the price. There's no markup, no commission bias, and no relationship-based access.
Yes. We list spaces across Kenya — including Mombasa, Kisumu, Nakuru, Eldoret, and other high-traffic regions. We're expanding to more regions as we onboard new partners.
Outdoor billboards (static and digital), mall advertising (atrium, corridors, escalator banks), supermarket in-store (gondola end caps, trolley branding, till-point displays), and transit/captive audience venues (airports, SGR stations, hospitals, cinemas, gyms).
For Owners

Owner Questions

No. BidSpace is a complementary channel. You decide which availability windows to list, and you keep full control of your direct sales relationships.
If no bid meets your minimum, the auction closes without a transaction. You owe nothing. No risk, no cost.
Yes. You set the floor. The market decides everything above it.
From signed agreement to live listing: typically 5–7 business days.
Within 3–5 business days of the winning buyer settling their invoice. BidSpace deducts its 12% platform fee and transfers your net earnings directly.
For Buyers

Buyer Questions

Any registered business or marketing agency that completes our KYC verification. From SMEs launching a product to multinational brands planning a nationwide campaign.
Never. Your deposit is automatically refunded to your BidSpace wallet within 24 hours of auction close if you don't win.
Yes. Your deposit is ring-fenced per auction. If you have KES 500,000 in your wallet and bid on two auctions at KES 250,000 each, both bids are active simultaneously.
BidSpace coordinates production and installation through the adspace owner's approved vendor network. You don't need to source suppliers — it's included in the platform's fulfilment service.
No. The winning bid amount plus clearly itemized pass-through costs (permits, printing, installation) are what you pay. No additional platform surcharge for buyers.
Security & Payments

Security & Payment Questions

Buyers load funds into their BidSpace wallet. When a bid is placed, the bid amount is held in escrow. If you win, it's applied to your invoice. If you lose, it's released back to your wallet within 24 hours.
M-Pesa, bank transfer, and card payments. All deposit loading is free of charge.
Losing bid deposits are automatically returned to the buyer's BidSpace wallet within 24 hours of auction close. No forms. No manual processing.
Yes. All funds are held in regulated escrow accounts, separate from BidSpace's operating funds. Your deposits are protected and fully traceable at all times.
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